Welcome to Club Holidays & Adventures. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit India and use our website or travel-related services.

By using our services or accessing club travels, you agree to the terms described in this policy.

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1. Information We Collect

As an inbound tour operator in India, we may collect and process the following types of personal data from international and domestic travelers:

a. Personal Identification Information

• Full name, nationality, gender

• Email address, phone number, mailing address

• Passport details, visa information

• Date of birth and emergency contact details

b. Travel & Booking Information

• Arrival and departure details

• Accommodation preferences

• Activity interests and travel preferences

• Payment information and billing details

c. Technical Data

• IP address, browser type, device info

• Location data (when enabled)

• Website usage patterns and cookies

d. Communication Records

• Emails, inquiries, messages, reviews, and feedback through website, WhatsApp, or social media

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2. How We Use Your Information

We use your data to offer a seamless and customized travel experience in India:

• To plan, manage, and confirm your travel bookings and itineraries

• To arrange services like hotels, guides, transport, and local experiences

• To provide customer support before, during, and after your trip

• To send essential trip-related notifications (via email, SMS, or WhatsApp)

• To comply with immigration, legal, and regulatory requirements in India

• To send promotional offers or newsletters (only with your consent)

• To improve our website and services for future travelers

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3. Sharing of Information

We do not sell or rent your personal data. We only share it as necessary for the delivery of your travel services:

• With hotels, guides, transport providers, and service vendors in India

• With Indian government authorities if required (e.g., for permits, visa compliance)

• With payment gateways or financial institutions for secure transactions

• With trusted third-party service providers (e.g., CRM, marketing tools, cloud storage)

All partners are contractually required to protect your data.

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4. Cookies & Tracking Technologies

Our website uses cookies and similar tools to:

• Improve performance and functionality

• Understand user behavior for better service design

• Provide a personalized browsing experience

You can manage cookie preferences in your browser settings. Disabling cookies may affect certain website features.

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5. International Data Transfers

As an India-based company serving international clients, we may transfer your data to or from your home country to India. By using our services, you consent to this transfer, understanding that data protection laws may differ from your country’s regulations.

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6. Data Security

We implement strong technical and organizational measures to safeguard your information:

• Secure servers and encrypted communication (SSL)

• Restricted access to personal data

• Regular reviews of our data handling practices

However, no system is completely immune to risks, and we recommend avoiding sending sensitive information over unsecured channels.

 

7. Your Rights (for International Clients)

Depending on your jurisdiction (e.g., EU, UK, Canada, etc.), you may have the right to:

• Request access to the data we hold about you

• Correct or update inaccurate information

• Request deletion of your data (subject to legal constraints)

• Object to or restrict certain data processing activities

• Withdraw consent for marketing communications

To exercise your rights, email us at: clubtravels@gmail.com

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8. Third-Party Links

Our website may contain links to other travel-related or informational websites. We are not responsible for the privacy practices of these third parties and encourage you to review their policies separately.

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9. Children's Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from minors. If we become aware of such data being collected, it will be deleted immediately.

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10. Updates to This Privacy Policy

We may revise this Privacy Policy periodically. Any updates will be posted on this page with the new “Last Updated” date. We encourage you to review it regularly.

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11. Contact Us

For any questions, concerns, or data requests, please contact:

Club Holidays & Adventures
Email: clubtravels@gmail.com

Phone No. : +91-9990006294
Website: www.clubtravels.in
Address: 308, DDA-1, Janakpuri District Center, Janakpuri, New Delhi, India